In compliance with the obligations established in Organic Law 3/2018 of 5th December on Personal Data Protection and the Guaranteeing of Digital Rights, we hereby provide you with information on the processing of your personal data: Who is responsible for processing your data?NETBOSS COMUNICACIONES, S.L. with Tax Identity Number B39474929 Address: PLAZA VISTA BAHIA, 1-2 BAJO, 39610 EL ASTILLERO Telephone: +34 942 01 07 10 E-mail: rgpd@netboss.es Website: https://www.netboss.es/en/ Data protection delegate: dpdcantabria@prodat.es You may use any method to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. It is recommendable for you to revise it, and if you have registered and access your account or profile you will be informed of the modifications. If you belong to any of the following groups, consult the information:
WEBSITE OR E-MAIL CONTACTS
Which data do we compile from the Internet?We may process your IP, which operating system or browser you use, and even the duration of your visit, in an anonymous manner. If you provide us with data on the contact form, you will identify yourself so that we will be able to contact you should this be necessary. For what purposes are we going to process your personal data?• Answering your enquiries and requests. • Managing the service requested, answering your application, or processing your enquiry. • Information by electronic means concerning your request. • Business information or details of events by electronic means provided that express authorisation has been given. • Performing analyses of and making improvements to the website on our products and services; improving our business strategy. What is the legitimation for processing your data?The acceptance and consent of the interested party: in those cases in which for making an application it is necessary to fill in a form and click on the “Send” button, carrying out the same will of necessity imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or accept the privacy policy. All our forms have the symbol * marking the details that must be given. If you do not provide these fields or do not tick the checkbox for accepting the privacy policy, it will not be possible to send the information. The following formula usually appears: “□ I am over 14 years old and I have read and accept the Privacy Policy.”
NEWSLETTER CONTACTS
Which data do we compile in the newsletter?On the website you can subscribe to the Newsletter if you give us an e-mail address to which to send it. We will only store your e-mail on our database; we will proceed to send you e-mails periodically until you cancel your subscription or we stop sending them. You will always have the option of cancelling your subscription in any notification. For what purposes are we going to process your personal data?• Managing the service requested. • Information by electronic means concerning your request. • Business information or details of events by electronic means provided that express authorisation has been given. • Performing analyses of and making improvements in the sending of mailshots so as to improve our business strategy. What is the legitimation for processing your data?The acceptance and consent of the interested party: in those cases in which you subscribe it will be necessary to accept a checkbox and click on the “Send” button. This will of necessity imply that you have been informed and have expressly given your consent to the reception of the newsletter. If you do not tick the checkbox for accepting the privacy policy, it will not be possible to send the information. The following formula usually appears: “□ I am over 14 years old and I have read and accept the Privacy Policy.”
CUSTOMERS
For what purposes are we going to process your personal data?• Drawing up the budget and following it up by means of notifications between both parties. • Information by electronic means concerning your request. • Business information or details of events by electronic means, provided that express authorisation has been given. • Managing the administrative, notification, and logistic services carried out by the Manager. • Invoicing and declaring the appropriate taxes. • Carrying out the appropriate transactions. • Control and debt collection.
QUALITY SURVEYS
For what purposes are we going to process your personal data?• Assessing the level of quality of the service provided. • Improving the services offered by virtue of compliance with the ISO. What is the legitimation for processing your data?The legal basis is the express consent of the person polled.
SUPPLIERS
For what purposes are we going to process your personal data?• Information by electronic means concerning your request. • Business information or details of events by electronic means provided that express authorisation has been given. • Managing the administrative, notification, and logistic services carried out by the Manager. • Invoicing. • Carrying out the appropriate transactions. • Invoicing and declaring the appropriate taxes. • Control and debt collection. What is the legitimation for processing your data?The legal basis is the acceptance of a contractual relation or failing this, your consent on contacting us or offering us your products by any means.
PARTNERS
For what purposes are we going to process your personal data?• Organising the necessary activities for achieving the objectives of the company. • Internal management and legal compliance with the same. • Calling meetings. • Carrying out the appropriate transactions. • Declaring the appropriate taxes. What is the legitimation for processing your data?The legal basis is contractual, the acceptance of either a shares purchase contract or similar, or participation in the incorporation of the company.
SOCIAL NETWORK CONTACTS
For what purposes are we going to process your personal data?• Answering your enquiries and requests. • Managing the service requested, answering your application or processing your enquiry. • Having contact with you and creating a community of followers. What is the legitimation for processing your data?The acceptance of a contractual relation in the environment of the corresponding social network according to its privacy policies: Facebook https://www.facebook.com/policy.php?ref=pf Instagram https://help.instagram.com/155833707900388 Twitter https://twitter.com/privacy Linkedin https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv Youtube https://www.google.com/intl/es/policies/privacy/ For how long are we going to keep your personal data?We can only consult or cancel your data in a limited manner on having a specific profile. We will process them as long as you allow us by following us, being friends, or clicking on “like”, “follow” or similar buttons. You must carry out any rectification of your data or limitation of information, or of publications through the configuration of your profile or user on the social network itself. Moreover, Do we include personal data of third parties?No, as a general rule we only process the data provided to us by the holders. If you provide us with data of third parties you must first inform said persons and request their consent; if this has not been done you free us from any responsibility for failure to comply with this requirement. What about data of minors?We do not process data of minors aged under 14. Please refrain therefore from providing data of minors under this age and, if appropriate, from providing details of third parties under said age. NETBOSS COMUNICACIONES, S.L. accepts no responsibility for failure to comply with this requirement. Will we carry out notifications by electronic means?• They will only be carried out to process your application, if this is one of the means of contact which you have given us. • If we carry out business notifications these will have been expressly authorised by you. What security measures do we apply?You can rest assured: we have reached an optimum level of the protection of the Personal Data we handle and have installed all the technical resources and measures at our disposal in accordance with the state of technology to avoid the loss, misuse, alteration, unauthorised access, or theft of Personal Data. To which recipients will your data be notified?Your data will not be passed to third parties unless there is a legal obligation to do so. To be precise they will be notified to the State Tax Administration Agency and to banks and financial institutions to charge the service provided or product acquired and likewise to those in charge of the processing necessary for the carrying out of the agreement. In the case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be passed to that platform or will be processed in its environment, always with maximum security. When we order it to do so, the company which develops and maintains the website or the hosting company will have access to our website. These entities will have signed a contract for the providing of services, which obliges them to maintain the same level of privacy as we do. As American applications are used, any international transfer of data will respect the Privacy Shield agreement which guarantees that American software companies comply with European data protection policies concerning privacy. What are your rights?• To know whether we are processing your data or not. • To access your personal data. • To request the rectification of your data if they are incorrect. • To request the elimination of your data if they are no longer necessary for the purposes for which they were collected, or if you withdraw from us the consent you have given. • To request the limitation of the processing of your data in some cases; under these circumstances we will only keep them in accordance with current regulations. • To carry your data; they will be provided to you in a structured format of common use or machine reading. If you prefer we can send them to a new manager which you allocate to us. This is only valid in certain cases. • To file a complaint with the Spanish Data Protection Agency or competent control authority if you believe that we have not dealt with you correctly. • To revoke your consent to any processing that you have consented at any time. If you make any changes to your data we would be grateful if you would let us know so as to keep them updated. Do you want a form for exercising your rights?• We have forms for the exercising of your rights; you can request them by e-mail or if you prefer you can use those which have been drawn up by the Spanish Data Protection Agency or third parties. • These forms must be signed electronically or be accompanied by a photocopy of your ID. • If you are represented by anyone you must attach a copy of their ID or have them sign the forms with their electronic signature. • The forms may be presented physically or sent by ordinary mail or by e-mail to the address of the manager at the start of this text. How long will we take to answer the Exercising of Rights?It depends on the right, but no longer than one month from your application or two months if the matter is very complex and we notify you that we need more time. Do we process cookies?If we use another type of cookies instead of the necessary ones, you can consult the cookie policy on the corresponding link from the home page of our website. For how long will we keep your personal data?• The personal data will be maintained as long as you continue to have a connection with us. • Once you break off contact, the personal data processed for each purpose will be kept for the periods stipulated by law, including that in which a judge or court of law may summon them within the deadline within which prosecution may be brought. • The data processed will be kept as long as the legal deadlines mentioned above have not expired, if a legal obligation to maintain them exists, or if there is no legal deadline until the interested party requests their elimination or revokes the consent given. • We will maintain all the information and notifications concerning your purchase or the providing of our service as long as the guarantees of the products or services last, in case of possible claims.
