Netboss Comunicaciones has strengthened its commitment to innovation and port safety by participating in the emergency simulation organized by the Port Authority of Santander. The company’s technology integrates operational management, real-time coordination, and environmental predictive modeling to enable faster, more traceable, and data-driven emergency response.
Last week, Netboss Comunicaciones joined the emergency drill coordinated by the Port Authority of Santander (Autoridad Portuaria de Santander) , providing the digital tools required to coordinate, deploy, track, and manage both technical and human resources on the ground.
This participation is part of the company’s ongoing collaboration with APS and the IHCantabria (Environmental Hydraulics Institute of the University of Cantabria) , aimed at enhancing operational efficiency and response capabilities in critical situations in port environments.
The exercise simulated a hypothetical oil spill from the Dynasol jetty extending into the water surface. Its objective was to evaluate the coordination and joint effectiveness of the various organizations and companies involved in managing such incidents.
Netboss Comunicaciones took part alongside Maritime Captaincy, Port Pilots, Mooring Services, IH Cantabria, SPC Base staff, the SAR GAVIA tugboat, SALVAMAR DENEP 061, Cantabria Civil Protection, Dynasol Group, and Hermanos Tricio—highlighting the importance of cross-agency coordination and teamwork to improve emergency response across the port.
Technology Integration for Smarter Emergency Management
The contribution of Netboss Comunicaciones focuses on combining three technological pillars that transform emergency management into a fully digital, traceable, and coordinated process:
- CRM for Emergency Management: The core of the coordination center: implementing emergency and self-protection protocols, maintaining a centralized log of incidents, decisions, and communications. Also hosting a digital crisis room capable of sending multi-channel alerts and generating automatic work orders.
- Kairos365FSM: A Field Service Management platform that coordinates field teams and equipment in real time, supports smart task assignment, and ensures full traceability of operations.
- Predictive Modeling by IH Cantabria: Integration of oceanographic and meteorological models to forecast spill behavior and support proactive decision-making.
The integration of CRM + FSM + Predictive Modeling allows authorities and companies to reduce response times, enhance inter-agency coordination, and comply with national port and environmental standards.
Practical Applications Demonstrated During the Drill
Throughout the simulation, the proposal and technology by Netboss enabled:
- Automated generation of compliance-ready reports with complete digital traceability.
- Automatic notifications and activation of all involved parties (Port Authority, 112 Emergency Center, public emergency units and contracted response teams), with digital evidence recorded for each action.
- Real-time field resource tracking and monitoring, including availability and operational status of each team.
- Scenario simulation for crisis room training and field team exercises.
- Integration of environmental predictions to strengthen preventive measures before escalation.
Commitment to Innovation and Port Safety
For Netboss Comunicaciones, taking part in these drills reinforces its ongoing commitment to innovation, sustainability, and safety in critical environments—driving the digital transformation of emergency processes and ensuring safer, more efficient, and collaborative operations across the port sector.
