Seasonality in field operations affects our clients’ profitability and operational efficiency across the board.
Seasonality in field operations affects the profitability and operational efficiency of our clients across the board. Our studies based on aggregated data from Telco customers show that the difference in volume of work orders managed exceeds 30% between peak and off-peak months. This translates into a fluctuation of users of the FSM solution of between 10% and 20%, depending on the organizational parameters of each company. Therefore, the impact of this seasonality on our customers’ organizations is both financial, organizational and administrative. This seasonality makes the choice of licensing models aligned with our operation critical. We want to propose a concrete and practical solution in order to improve the management of cash flow, purchasing processes and, ultimately, the field work processes themselves. The Kairos365FSM licensing model allows its customers to pay exclusively for the users that use the service, i.e.: the ones who have connected to the platform.
At the level of the previous month, without any additional efforts for Controlling, because the system itself provides reports on its users. No need to pay for the maximum number of licenses all year round when they are not needed most of the months, no need to activate and deactivate users depending on their activity (e.g. for vacations) and one less step for the internal administration of the company. At Netboss we want to approach our customers’ projects as a partner: going beyond mere field processes and finding a comprehensive and sustainable solution to the organizations’ challenges.
Meet Kairos365FSM and optimize your field operations.
