success case

Satellite operators occupy a unique position within the wider telecommunications sector. They face the same market pressure as other operators — mature competition, tight OPEX constraints and customers who expect fast, reliable service — while managing a delivery model that is inherently more complex. Their field operations depend on scarce technical talent, remote environments, and service levels that leave little room for delay or error.

Netboss Comunicaciones, a Spanish company specializing in technology solutions for managing field operations, has been chosen by Hispasat to deploy its Kairos365FSM platform as part of a strategic initiative in collaboration with technology partner Optare Solutions. The project aims to enhance the efficiency of Hispasat’s installation and maintenance teams across multiple countries, supporting the company’s broader goals of modernization and service excellence.