The Hidden Complexity of Satellite Field Operations and the Role of Field Service Management Solutions in Managing It
Satellite operators occupy a unique position within the wider telecommunications sector. They face the same market pressure as other operators — mature competition, tight OPEX constraints and customers who expect fast, reliable service — while managing a delivery model that is inherently more complex. Their field operations depend on scarce technical talent, remote environments, and service levels that leave little room for delay or error.
