Kairos365SCH takes its healthcare experience to Peru.
Thanks to this new system which connects scheduling and prior appointments, the Auna network of private clinics in Peru can offer its clients a high quality service.
The client:
Auna is a healthcare and welfare company with over 6,000 collaborators which has had a presence in Peru and Colombia since 2008. With the aim of providing a comprehensive healthcare service it has developed a network of clinics and welfare centres, transversal health services, and insurance products with the support of the most advanced medical and academic research and top-level teams.
Strategy and solution:
The implementation of Kairos365SCH for the Auna Group allows its patients to schedule appointments with any professional from its network of healthcare professionals: it reduces patients’ waiting time, establishes the commitment of attending the appointment, and improves the productivity of better organised doctors with the best tools and greater control and visibility of the whole operation for Auna.
The transformation:
- 24×7 citation services accessible from any device
- Notifications and reminders to improve the effectiveness of the citation
- Integrated with HIS (Health Information System), Apps, and corporative services
- General improvement of the level of service based on metrics and assessment of the service
Other interesting information:
Appointment process administered in 2 hospitals of the Group
+300 professionals managed by Kairos365SCH
+50 medical specialities
