We have partnered with Optare Solutions to implement our field service management technology in the leading Spanish satellite communications operator.
Netboss Comunicaciones, a Spanish company specializing in technology solutions for managing field operations, has been chosen by Hispasat to deploy its platform, Kairos365FSM, as part of a strategic initiative in collaboration with technology partner Optare Solutions. The project aims to enhance the efficiency of Hispasat’s installation and maintenance teams across multiple countries, supporting the company’s broader goals of modernization and service excellence.
Our solution Kairos365FSM is designed to manage end-to-end field operations in real time, seamlessly connecting technicians, operations centers, and corporate systems through a single, agile, scalable, and highly configurable platform. Netboss’s technology enables process automation, improves intervention traceability, and ensures a more efficient and transparent customer experience.
“We’re proud to bring our technology to a key player like Hispasat, a global reference in the satellite communications industry. This project marks another milestone in our growth strategy and reinforces our position as a leading provider of FSM solutions for technically demanding industries,” says José María Fernández del Arco, founder and CEO of Netboss Comunicaciones.
This project also strengthens the successful collaboration between Netboss Comunicaciones and Optare Solutions, two companies that share a common vision for technology and a strong commitment to innovation. Together, they have already co-developed solutions for top-tier telecommunications operators.
With over two decades of experience, Netboss Comunicaciones continues to position itself as a trusted strategic partner for organizations seeking operational efficiency, digital transformation, and high service quality in critical environments. Its solution, Kairos365FSM, is deployed across multiple countries and industries, including telecommunications, energy, security, healthcare, and public administration.
About Hispasat
Hispasat is the satellite operator of Redeia and the main driver of innovation in the Spanish aerospace sector. It is committed to helping citizens overcome the digital divide and promote sustainable development.
It is the main communications bridge between Europe and the Americas as a provider of broadband and connectivity services through its companies in Spain and Latin America.
Furthermore, it leads the broadcasting and distribution of audiovisual content in Spanish and Portuguese, including broadcasting on Direct-to-Home (DTH) and High-Definition Television (HDTV) digital platforms.
These activities make it one of the world’s leading companies in terms of revenue in its sector.
About Netboss Comunicaciones
Founded in 2000, Netboss Comunicaciones is a Spanish company specializing in Field Service Management (FSM) solutions and Front & Back Office services. Its proprietary platform, Kairos365FSM, is trusted by leading telecommunications operators and key players in sectors such as energy, security, emergency services, and public administration.
With a strong track record in innovation and more than nine ISO certifications, Netboss delivers advanced technology and tailored services that help streamline processes, reduce operational costs, and enhance the customer experience. Its focus on operational excellence and continuous innovation makes it a trusted technology partner for organizations seeking efficiency, agility, and scalability in their operations.
About Optare Solutions
Optare Solutions is a leading service consultancy in the telecommunications sector, specializing in delivering innovative and tailored solutions for CSPs and ISPs. Focusing on Network and Services automation, as well as OSS processes and platforms optimization, Optare Solutions is committed to helping clients achieve operational excellence and remain competitive in an ever-evolving market. With more than 160 professionals and a presence in 5 countries, the company has completed over 2,000 projects in more than 25 countries, collaborating with over 30 telecom operators. Since October 2024, Optare Solutions has been listed on the BME Growth market (BME:OPTS), opening new opportunities for international expansion and development.
