News

Experiences and effective techniques for dealing with absenteeism in customer service companies

Sol Rojo, our CEO, participated in the III Forum of the Labor Absenteeism Observatory. In her presentation, she highlighted the importance of proper workforce planning, effective communication between management and employees, and the company’s ability to adapt to the needs of the workforce in order to minimize absenteeism. On March 16, 2023, Sol Rojo, our … Read more

The Future of the Field with Mosaic Agrodata 4.01

Technology is here to stay, also in the agricultural sector. And it’s not just applying sensor technology, it’s not just real-time knowledge but… what you do with that knowledge. The solution we are investigating within a cluster together with Ontech Innovation Granada, Soincon, Siali Technologies and Citican is based on applying the latest process management … Read more

At the Top of Field Service innovation in the agricultural sector with Mosaic Agrodata 4.0.

The solution provided by a consortium participated by Netboss Communications within the AEIs Support Program will modernize and transform agricultural services and operations, providing a 360° vision and management of operations in any farm. With our solutions and human capital we continue to make progress in improving the management of processes involving field teams. On … Read more

Netboss Communications participates in the XIII Annual Congress of the IAMCP Spain

When the International Association of Microsoft Partners (IAMCP), proposed us to present our Field Operations Management solution, Kairos365FSM, at the XIII Annual Congress to be held on 5, 6 and 7 October 2022 in Marbella, we could not say no. As a Microsoft ISV and Partner, for Netboss it is a great opportunity to share … Read more

Netboss Communications obtains the Carbon Footprint Calculation seal (2021).

We join forces and progress in our contribution to the fight against climate change with the registration in the registry of carbon footprint, compensation and CO2 absorption projects of the Ministry for Ecological Transition and Demographic Challenge. As a company strongly rooted in our community, our commitment to it moves us strategically and in our … Read more

We are an INNOVATIVE SME.

Netboss Comunicaciones obtains the Innovative SME seal of the Ministry of Science and Innovation. The Ministry of Science and Innovation has just awarded us the Innovative SME seal until 2025 for our leadership and innovation capacity in the development of our Kairos365 software solutions, widely recognized as Kairos365FSM (Field Service Management platform), and Kairos365 SCH … Read more

Kairos365FSM addresses the challenge of seasonality with a flexible licensing model.

Seasonality in field operations affects our clients’ profitability and operational efficiency across the board. Seasonality in field operations affects the profitability and operational efficiency of our clients across the board. Our studies based on aggregated data from Telco customers show that the difference in volume of work orders managed exceeds 30% between peak and off-peak … Read more

Netboss Comunicaciones has obtained the UNE 166002: 2021 certification and demonstrates the power of its R&D&I management system.

The certification in this version of the UNE 166002 standard published in 2021 and aligned with ISO 56002, is a further step towards excellence in R&D&I management. EQA has certified the R&D&I management system of Netboss Comunicaciones based on the new requirements of the standard that puts the focus on knowledge management, scientific dissemination as … Read more

Meeting with students from the University of Cantabria

On October 22, our CEO, José Maria Fernandez del Arco, was invited by the University of Cantabria to participate in a meeting with students of the Master’s Program in Coastal and Port Engineering, Hydrobiology and Management of Aquatic Systems. The meeting, which took place at the School of Civil Engineering, is part of a program … Read more

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